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Terms of use

  1. Introduction

When visiting the website of OTP banka Srbija AD Beograd (“the Bank”), www.otpsrbija.rs, no personal data that would enable your personal identification is collected. If we require your personal data in order to provide you with a particular service, we will notify you about it.

In any case, you can find information on the protection of personal data processed by the Bank in our Privacy Policy.

By using cookies on our website, we can collect information about your computer that may include your IP address, browser type, domain name, time of access and website addresses. The website www.otpsrbija.rs activates the use of cookies only if you have given us your consent for this activity by selecting the appropriate option in the section.

  1. What are cookies?

Cookies are small text databases (files) that are usually downloaded to your computer, tablet or mobile device (hereinafter: “device”) from the websites you visit. Cookies are used to run all the functions of a website, gain a better user experience, and enable analytics of site visits and advanced online advertising.

  1. Types of cookies

To better understanding cookies and how to control them, below you can learn which types of cookies exist, as well as how they are used on websites:

  1. Which cookies does the Bank’s website use?

Cookies used on the Bank’s website are divided into four categories:

Statistical and advertising cookies are so-called third-party cookies and for this purpose we use the special online services such as Google Analytics, Google AdWords, Facebook Pixel, Yandex and Gemius.

  1. Information about cookies

Below we present an overview of the necessary information relating to cookies used on the Bank’s website (their source, the purpose for which they are used and how long they are stored):

  1. Enabling and disabling cookies

The purpose of cookies is to improve and facilitate the use of our websites and their processes, so you should keep in mind that by disabling or clearing cookies you may also disable the functioning of all parts of the website or cause them to function or be displayed differently in a web browser.

If you disable advertising cookies, the content of our ads may be less relevant to you, or the same ad may be shown more times than you would like.

Internet browsers allow you to change your cookie settings. The settings are most commonly found in the “Options” or “Preferences” menu. The following links may be helpful if the user wants to better understand these settings:

  1. Additional information about the cookies

Social networks can also place cookies on your computer. This happens on websites that allow you to log in and register through your social network accounts, or if you share the content of a website on social networks. The specific impact on your privacy will vary depending on the social network you use, and privacy settings selected for those networks. You can find out how to manage these cookies on those social networks’ websites.

The following links provide more information about cookies and privacy policies:

Map of branch locations

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Online branch

A team of professional online bankers is at your disposal every day from 8 am to 10 pm and Saturdays and Sundays from 10 am to 7 pm.

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