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General terms and conditions

We invite you to learn about the general business terms and conditions of OTP Bank which apply to relations between you as a user of financial, payment and other services and the Bank, whether you are an entrepreneur, natural person or legal entity.

Please view the general terms and conditions that will be applied starting from April 30, 2021, as the day of the merger of OTP banka Srbija a.d. Beograd into Vojvodjanska banka a.d. Novi Sad, i.e. the day when these two banks will continue to operate under the new business name of OTP banka Srbija a.d. Novi Sad.
General terms and conditions for single payment transactions 30.04.2021.
General terms and conditions for issuance and use of credit cards for private individuals 30.04.2021.
General terms and conditions for issuance and use of credit cards for legal entities and entrepreneurs 30.04.2021.
General operating terms 30.04.2021.
General terms and conditions for payment services for private individuals 30.04.2021.
General terms and conditions for payment services for for legal entities and entrepreneurs 30.04.2021.
General terms and conditions for acceptance of payment instruments at merchant points of sale 30.04.2021.
Special terms for the use of direct channels for private individuals 30.04.2021.
Special terms and conditions of use of direct channels for legal entities and entrepreneurs 30.04.2021.
General terms and conditions that are applied until April 29, 2021.
Part II – General terms and conditions of OTP BANKA SRBIJA A.D. BEOGRAD applied to individuals, entrepreneurs and farmers (valid from 21.08.2019)
Part I – General terms and conditions of OTP BANKA SRBIJA A.D. BEOGRAD – General terms (valid from 21.08.2019)
Special Terms for the use of electronic banking services for legal entities and entrepreneurs (valid from 21.08.2019)
Special Terms for the Use of Electronic Banking Services for individuals (valid from 21.08.2019)
General terms and conditions for acceptance of payment instruments at merchant points of sale (valid from 21.08.2019)
General terms for the provision of payment services applicable in relations with legal entities and entrepreneurs (valid from 21.08.2019)
General Terms for the provision of payment services applicable in relations with individuals (valid from 21.08.2019)
General Terms of use of Credit cards (valid from 21.08.2019)
List of representative services linked to a payment account and Information regarding change of payment account service
List of representative services linked to a payment account for consumers
List of representative services linked to a payment account for entrepreneurs and legal persons
Information regarding change of payment account service

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