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General terms and conditions

We invite you to learn about the general business terms and conditions of OTP Bank which apply to relations between you as a user of financial, payment and other services and the Bank, whether you are an entrepreneur, natural person or legal entity.

Have a look at General terms and conditions of OTP Bank

Part II – General terms and conditions of OTP BANKA SRBIJA A.D. BEOGRAD applied to individuals, entrepreneurs and farmers (valid from 21.08.2019)
Part I – General terms and conditions of OTP BANKA SRBIJA A.D. BEOGRAD – General terms (valid from 21.08.2019)
Special Terms for the use of electronic banking services for legal entities and entrepreneurs (valid from 21.08.2019)
Special Terms for the Use of Electronic Banking Services for individuals (valid from 21.08.2019)
General terms and conditions for acceptance of payment instruments at merchant points of sale (valid from 21.08.2019)
General terms for the provision of payment services applicable in relations with legal entities and entrepreneurs (valid from 21.08.2019)
General Terms for the provision of payment services applicable in relations with individuals (valid from 21.08.2019)
General Terms of use of Credit cards (valid from 21.08.2019)

List of representative services linked to a payment account and Information regarding change of payment account service

List of representative services linked to a payment account for consumers
List of representative services linked to a payment account for entrepreneurs and legal persons
Information regarding change of payment account service

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Online branch

A team of professional online bankers is at your disposal every day from 8 am to 10 pm and Saturdays and Sundays from 10 am to 7 pm.

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